Friday, March 15, 2013

Today's news round-up

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Thursday, March 14, 2013

Wednesday, March 13, 2013

Recent news round-up

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Amtrak improves--slightly

For years I have been complaining about Amtrak's failure to properly inform ticket holders about changes in the trains' schedules. They have now improved things--a bit. I got an email from them with my e-ticket (a recent innovation) attached. I found this puzzling, because I had already gotten my e-ticket when I purchased my ticket, weeks before. Then I noticed that my return train was leaving 20 minutes earlier than originally.

There was nothing explicit in the e-mail about a change in schedule. Fortunately I remembered when my train was supposed to leave, and noticed the change. They really should have titled the e-mail "SCHEDULE CHANGE."

Well, at least they are now communicating something, which is more than they did before.

UPDATE (April 8): Amtrak is now doing it right, if slowly. I just received an e-mail from them detailing the schedule change.

Sunday, March 10, 2013

Recent news round-up

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