I'm afraid it has come to this

From Overheard in the Office

Service rep on phone: Yes, ma'am, I can find a salon near you. What is your zip code?
(sound of five beeps as woman keys in her zip code)
Service rep: Ma'am, could you speak your zip code, please?
(five beeps again)
Service rep: Ma'am! You are on the phone with a human being! Tell me, using your words, what you zip code is! (pause) Thank you, no, I'm not a recording!